9) Where To Ask For Help

Essential Scorpion Sting First Response by Jonathan Leeming

Emergency Response Plan

The foundations of effective emergency response for any bite or sting is the emergency response plan. This simple document is vital in the heat of the moment and applies to all medical emergencies, not just scorpion stings. It contains 4 sections.

  • Your nearest medical facility  and animal hospital.
  • Poison information helpline emergency contact number.
  • Removal and relocation specialist.
  • Notes.

Display your emergency response plan and notes in a prominent place. A good idea is to take a picture of the plan using your mobile phone. This ensures you have all of these details with you all of the time. Download the following Emergency Response Plan Template (with instructions) below.

National Poison Information Helplines

Many countries  have a national poison information helpline. This helpline can assist in any case of bite or sting. These helplines provides a 24/7 assistance for telephonic toxicology consultation services. This service is free. Within the context of envenomation, it should be your first point of contact in your country in the following instances:

  • If someone has been bitten or stung by a venomous creature.
  • If someone thinks they have bitten or stung by a venomous creature.
  • If a medical professional requires advice regarding the treatment of bites or stings, or the use of antivenom.

Note that this helpline can also assist for medical situations internationally. Data collected from this free service is used to shape and refine our understanding of bites and stings, of medical treatment, and the use of antivenom.

National poison information helplines  in Southern Africa include: 

Eswatini
Eswatini Antivenom Foundation
24 hour free emergency hotline
Thea Litschka-Koen

+268 7602 5088

Namibia
Namibian Snakebite Interest Group
24 hour free emergency hotline
Dr Christo Buys

+264 81 127 5109

Dr Esta Saaiman

+264 81 288 9157

South Africa
National Poison Information Helpline
24 hour free emergency hotline
Emergency toll free number

086 155-5777

EMail

poisonsinformation@uct.ac.za

As  a patient or responder, if the medial treatment is not living up to expectations, then phone a poison information helpline and they can advice the medical staff at that facility. They can advise medical professionals on treatment as well as the use of antivenom and sourcing antivenom.

If you don’t have a helpline in your country, then the nearest hospital will be the next best contact. In areas where scorpion stings are common, your local hospital or clinic will be familiar with the treatment of a scorpion sting. The vast majority of scorpion stings do not require antivenom.

Further details about this content can be found in the Scorpion Sting First Response Book  Book references:

  • Emergency Response Plan - page 132.
  • Where To Get Advice - page 153.

Purchase your copy of the book here.

I'm on a mission to reduce the burden of spider bites and scorpion stings across Southern Africa!
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